Refund and Cancellation Policy

At ecomagents.com, we prioritize your satisfaction with our services. If, for any reason, you are not pleased with your purchase, we offer a 7-day money-back guarantee. To request a refund, please contact us within 7 days of your initial purchase, and we will process a full refund promptly.

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Refund Eligibility

We strive to accommodate refund requests for most reasons. However, if there is evidence of attempts to download, duplicate, or distribute our content without authorization, we reserve the right to deny a refund. Our systems monitor such activities to protect our intellectual property.

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Recurring Payments

For subscriptions or services with recurring billing, the 7-day refund policy applies only to the initial purchase. Subsequent charges will occur automatically on a monthly basis unless canceled.

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Multiple Refunds

To prevent misuse of our refund policy, if multiple refund requests are made within a short period, we may restrict future purchases. We will notify you in writing if such a decision is made. You have the right to appeal this decision by contacting us at albert@ecommagents.ai.

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Refund Process

To initiate a refund, please email our support team at albert@ecommagents.ai by 11:59 PM PST on the 7th day following your purchase. Requests received within this timeframe will be honored, even if processed after the 7-day period due to weekends or holidays.

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Exceptions to Refunds
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We reserve the right to refuse a refund under the following circumstances:

• Unauthorized Use: Evidence of misuse, unauthorized copying, or distribution of our content.
• Community Conduct: Abusive behavior towards our team or community members, or repeated violations of our community guidelines.
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Chargebacks

We encourage resolving any disputes directly with us. Initiating a chargeback without contacting us first may result in the suspension of your account and access to our services.

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Contact Information

For any questions or to request a refund, please contact us at:
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Ecom Agents
Email: albert@ecommagents.ai
Website: https://ecomagents.com